The company with the open position has asked to not disclose their name and location
Outbound call agent
Experience: junior (<3 years)
Working situation: Remote
Device policy: Bring your own laptop
Requirements
Fluent in Arabic (Darija), French, or Dutch, moderate in English
BAC + 2
O365, Zoom, Teams, Other call apps
Call Operator experience
Start of day between 08:00 and 09:00, 08:00 hours per day.
Regular working days: Monday, Tuesday, Wednesday, Thursday, Friday
Description
Call potential customers for an energy company to arrange a call-back appointment
Business Context
The free energy market in Europe allows customers to freely choose their supplier. Different energy suppliers have emerged, trying to win customers.
Technical Context
Energy contracts are complex, with rates and tariffs. Technical knowledge is needed to be able to properly advise customers on the best options.
Other relevant info
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