Company

Focus

Well, as a company, you can’t do everything if you want to do it right. So let’s be clear about our focus.

Our job: providing co-workers for fully remote positions in on-location teams.

We believe in the necessity for on-location teams to meet physically and to work together as colleagues, interacting as human individuals in all possible ways. Workshops, brainstorms, design, … Most of those activities are easier done with a physical presence, allowing for body language, facial expressions and the availability of a whiteboard, post-it’s etcetera. We know that most of that can be arranged in fully remote meetings, where nobody is physically in the same room. But we are convinced that the most effective way still remains a physical presence.

Yet, for certain positions within those teams, or for a limited number of persons within a team, it will not be a game stopper if that position is fully remote. On the contrary: one or two fully remote co-workers will increase the need to have clear ideas, allow for challenging ideas by the cultural differences these remote co-workers can bring into the mix, and improve the general outcomeof the team.

Area’s we work in

We provide fully remote co-workers in the domains of:

• development
• testing
• customer support
• customer service
• marketing and sales

Roles we provide

Some examples of the roles we are providing fully remote in our customer on-location teams:

• test engineer
  • test design
  • test planning
  • test execution
• service operator
  • call handling inbound
  • sales outbound
  • incident handling 1/2 line
  • helpdesk
    • general IT,
    • O365, Azure, …
    • custom services / applications
• change analysts
• problem analysts
• developers (full stack, .NET)
  • design
  • built
  • service
• application/cloud/infrastructure engineers
  • O365
  • Azure
  • Amazon
• …

Introduction

From the 90’s on, Out-sourcing and Off-Shoring has been a rapidly growing business, where it was seen as the holy grail for cost-cutting and flexible resourcing. The last few years, companies are taking a more rational approach, as they have also encountered or experienced the downsides of Out-sourcing and Off-shoring.

More realistic approach

Currently, we see a more realistic approach, where only parts of the business process or activities are deemed suitable for Out-sourcing. There where culture, co-operation, communication and reference frameworks are crucial for success, the reverse trend has started. These activities are now more and more In-sourced or On-shored. This means there is a much more sensible mix of business operations being put in place. Benefits of Out-sourcing and Off-shoring are secured for selected parts of the business. The downsides are avoided by In-sourcing or On-shoring certain other activities.

Remote workers: a Win-Win-Win opportunity

With the current experiences in remote working, partly gained during the Covid pandemie, lots of companies are less afraid of the negatives of remote working. It has been confirmed that productivity in certain sectors doesn’t lower, or even increases, by remote working. Some companies have gone fully remote.

By mixing in some remote workers in your team from the typical Out-sourcing and Off-shoring regions, you can create a win-win-win situation.

Customer win

In most situations, it is not an issue for a team to absorb one or two team members that work fully remote from a typical Off-shore region. If the working hours match, and the lingua franca is English, as for most technical jobs, the differences in culture and reference framework will in most cases be an advantage for the team. Ideas will be challenged, reference frameworks put under test, making sure that what needs to be done by the team becomes much clearer and more explicit. And that at a lower cost.

Co-worker win

The Co-worker that joins a remote team abroad, will get the chance to prove himself. Learning and growing will become almost a natural process. Combine that with an above-local salary, and you are assured of highly motivated Co-workers. Co-workers that can make a difference in their own country, helping it to develop and raise its standards.

Company win

A company that provides Co-workers in the above scenarios, is in the privileged position to be able to deliver low cost resources with a high quality. This is a challenging position, with a real risk of exploitation of resources in an un-ethical way. Companies being on that bridge, will only truly win if they restrict themselves to a maximized margin and a focus on steady growth. By investing in communication, training; education, infrastructure and support, they will be able to gain a solid, future proof position in the global ecosystem that is arising.

EnConsult Solutions

We at Enconsult Solutions want to be on that bridge, linking cultures and people, helping develop and exchange. Our business model is as transparant as it can get. A simple model for both Co-workers and Customers.

Whether we work for local customers or for off-shore customers.:

Let’s make something out of it!